---
title: Issues locating a site when creating an audit
description: Navitas Safety Help Centre
---

[Skip to content](https://info.navitassafety.com/en/helpcentre/issues-locating-a-site-when-creating-an-audit#main-content)

English

Show submenu for translations

![Hubspot form logo-1](https://info.navitassafety.com/hs-fs/hubfs/Hubspot%20form%20logo-1.png?width=200&height=100&name=Hubspot%20form%20logo-1.png)

- Home
- Products
- Pricing
- Blog
- Company

Open main navigation

Close main navigation

- Home
- Products
- Pricing
- Blog
- Company
- English
  
  Show submenu for translations
- Contact us

 Contact us

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Navitas Safety Help Centre](https://info.navitassafety.com/en/helpcentre?hsLang=en)
2. [Navitas Compliance](https://info.navitassafety.com/en/helpcentre/navitas-compliance?hsLang=en)

# Issues locating a site when creating an audit

Sometimes when creating an audit you may end up struggling to locate a specific site.

One of the most common reasons for this is that the site is located under a different brand to what you have initially selected.

**Step 1**

To change the Brand just click on the Brand drop down and try selecting another.

![](https://info.navitassafety.com/hubfs/Knowledge%20Base/Help%20Centre%20Images/kb-9503887-01.png)

**Step 2**

Once selected, search for the site in question under the Site dropdown.

![](https://info.navitassafety.com/hubfs/Knowledge%20Base/Help%20Centre%20Images/kb-9503887-02.png)

Repeat this process until the site is located.

**Additional Support:**

For further assistance, reach out to [supportteam@navitassafety.com](mailto:supportteam@navitassafety.com)

Thank you for utilizing the Navitas Compliance platform!

- [Navitas Digital Food Safety](https://info.navitassafety.com/en/helpcentre/navitas-digital-food-safety?hsLang=en#main-content)

    - [DFS Hardware Smart Probe](https://info.navitassafety.com/en/helpcentre/navitas-digital-food-safety?hsLang=en#dfs-hardware-smart-probe)
    - [DFS Training](https://info.navitassafety.com/en/helpcentre/navitas-digital-food-safety?hsLang=en#dfs-training)
    - [DFS Hardware General & Setup](https://info.navitassafety.com/en/helpcentre/navitas-digital-food-safety?hsLang=en#dfs-hardware-general-setup)
    - [DFS Hardware Hubs & Appliance Pods](https://info.navitassafety.com/en/helpcentre/navitas-digital-food-safety?hsLang=en#dfs-hardware-hubs-appliance-pods)
- [Navitas Compliance](https://info.navitassafety.com/en/helpcentre/navitas-compliance?hsLang=en)
- [Navitas Academy](https://info.navitassafety.com/en/helpcentre/navitas-academy?hsLang=en)
- [General](https://info.navitassafety.com/en/helpcentre/general?hsLang=en)
- [DFS New Account Setup Checklist](https://info.navitassafety.com/en/helpcentre/dfs-new-account-setup-checklist?hsLang=en)
- [New Releases](https://info.navitassafety.com/en/helpcentre/new-releases?hsLang=en)

- Home
- Products
- Pricing
- Blog
- Company

[![Hubspot form logo-1](https://info.navitassafety.com/hs-fs/hubfs/Hubspot%20form%20logo-1.png?width=200&height=100&name=Hubspot%20form%20logo-1.png "Hubspot form logo-1")](https://www.navitassafety.com/)

<https://www.facebook.com/> <https://www.twitter.com/> <https://www.instagram.com/> <https://podcasts.apple.com/> [mailto:email@email.com](mailto:email@email.com)

Copyright © 2026, Navitas Safety