---
title: Incident - Notifications
description: Navitas Safety Help Centre
---

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# Incident - Notifications

In this article we will aim to provide a better understanding of what triggers incident notifications.

Please note that all notifications are configured at the organizational level, meaning each organization will have customized settings determining which roles would receive specific notifications.

**Under construction**

A notification is triggered when an incident is moved back to Under construction.

**Operations manager**

A notification is triggered when an incident is moved from Site manager to Operations manager.

**Hq manager**

A notification is triggered when an incident is moved from Operations manager to HQ manager.

**Completed**

A notification is triggered when an incident is marked as completed.

**Add comment**

A notification is triggered when a comment is added to an incident or an active investigation.

**Investigation replies**

A notification is triggered when someone replies on a comment.

**Investigation open**

A notification is triggered when an investigation is open.

**Staff absent**

A notification is triggered when a staff member involved is marked as absent.

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